  About UsCELEBRATING OUR 19th YEAR!
1 World Sarongs has been manufacturing sarongs and clothes and jewelry and lots of other things for a long while now and we are still growing! |
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ABOUT US / INFO / CONTACT
"We have shopped at 1 World Sarongs for several years. It has the best prices, great service and the products are shipped out quickly. The quality of their dresses and sarongs are excellent. I highly recommend 1 World Sarongs."
T.B. Williamsville, NY
Need help? Have a question? What can we help you with? Call us toll free at 1-888-SARONGS or 1-888-727-6647 or you can E-mail us at:
CustomerService@1WorldSarongs.com.
We will usually respond within 24 hours. Oftentimes, we are sitting in front of our computer and will respond right away.
On this page find information about "Who What Where When How and Why", details on order processing, payment methods, billing information, return policy, shipping information, contact information, fabric care and more.
>Who?
For over 19 years the 1 World Sarongs family has been designing and manufacturing sarongs, scarves, casual dresses, beach wear, resort - cruise wear, jewelry, sandals and more. We are dedicated to our purpose of bringing joy and happiness to our customers by offering unique and beautiful handmade items with great quality and low prices. Our extensive experience, combined skills, dedication and commitment to customer satisfaction enables us to fulfill our purpose from start to finish. We take pride in each step and love to get feedback from you. It gives us ideas for our design and manufacturing process so do let us know how we are doing.
>What we offer?
Sarongs, sarongs, sarongs and sarongs...did we mention sarongs? We also have great clothing, awesome beads, sparkling jewelry, one of a kind folk art and much more!!!
>Our mission?
To design and manufacture beautiful sarongs, pareos, beachwear, resort wear and other clothing that brings great pleasure and joy to those who have the opportunity to own a 1 World “Creation”. Also to provide a pleasurable and stress free way to acquire exotic products from the exotic island of Bali Indonesia. Items that are beautiful, unique, handmade, and colorful. In essence, to bring joy and happiness to others through beautiful clothing.
>Why?
We are driven by our customers. When we hear, "1 World Sarongs is the best!", it's a wonderful sense of fulfillment for us. We take pride in bringing joy to our customers and earning an honest clean living at the same time. Read what our customers are saying: "Testimonials" Oh yeah, it's also fun, we work with such beautiful products and great people.
>Our philosophy?
We believe Gandhi said it best when he stated: "A customer is the most important visitor on our premises. They are
not dependent on us. We are dependent on them. They are not an
interruption on our work. They are the purpose of it. They are not an
outsider in our business. They are a part of it. We are not doing
them a favor by serving them. They are doing us a favor by giving us
an opportunity to do so."
- Mahatma Gandhi
>Help 1 World help?
We are donating 10% of all profits to the International Red Cross.
This means when you place on order with 1 World Sarongs we will donate 10% percent of the profits to the people who need it most.
We will continue this pledge indefinitely.
>What does all this mean?
A real company, offering real products, providing a stress free shopping experience, with a goal of delivering beautiful items to your home or business.
Thanks and please enjoy your visit to our web store.
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>Contact us:
>Phone: (888) 727-6647 or (866) 472-7664
International: (714) 842-7999
>Mail:
1 WORLD SARONGS/RETURNS
2080 Industrial Rd
Salt Lake City, UT 84104
>E-mail:
CustomerService@1WorldSarongs.com.
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>Order Processing:
Orders are in U.S. currency and are completely secure. After you've filled out our online order form and we have received it, we then confirm payment, assemble your order, package it, prepare it for shipment and finally get it out the door to you.
>Payment Methods:
1WorldSarongs.com accepts credit cards, debit/check cards including Visa, MasterCard, Discover, American Express, JCB, Diners Club, Optima, PayPal, and Money Orders. Sorry, no Personal Checks. It may take up to five business days to verify funds for money orders. Orders are processed when funds are verified.
To pay by credit card simply enter your credit card information in the "Method of Payment" section of the order form. All transactions are secure and encrypted (scrambled and coded). If you feel more comfortable ordering over the phone give us a call toll free at 888 727 6647.
Send PayPal payments to CustomerService@1WorldSarongs.com
International orders MAY require a minimum order of $25.00 dollars and in some cases payment may need to be made in advance. We reserve the right to accept or deny any order based upon our sole discretion.
>Billing Information:
Credit card customers will be billed upon shipping of order. All credit cards are deleted upon completion of transaction and are not held on record. Fraud and abuse of credit cards will be reported fully to the appropriate government and private agencies.
>Product Availability:
Most products on this site are available, however occasionally we'll run out of a given product in which case we'll contact you either via e-mail or phone. If the product is only temporarily out-of-stock we'll give you the option of putting the order on back-order.
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>Tax:California residents will be charged tax.
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>Returns:
100% satisfaction guarantee!!!
We are happy to accept your return for refund, credit or exchange*. Please notify us by e-mail right away with the product you need to prevent it from being sold. Also please include your Name, Phone Number, Order #, and Reason for your return (so we can improve on our service)
We credit for merchandise only (shipping charges are excluded) Also, please note if you are doing an exchange we will be charging a flat rate charge of $2.95 for shipping back to you. A 10-20% re-stocking fee may apply. Returned products must be received within 30 calendar days. Please send returned products by U.S. mail to:
>Mail:
1 WORLD SARONGS/RETURNS
2080 Industrial Rd
Salt Lake City, UT 84104
Products must be received in "New" condition within 30 days after date of delivery in order to qualify for our return policy.
*Clothing returns such as skirts, dresses, and shirts must be received within 30 days of receipt of order. Stained, soiled or worn clothing is not eligible for return or exchange.
International and some oversea customer returns are eligible for a credit only and are responsible for shipping both ways. Regardless of liability or fault to 1 World Sarongs.
***No free shipping on returns. There is No free shipping on returns/exchanges.
If an order is returned that qualified for free shipping a shipping charge will be added. This is the amount we paid to ship the order. ***Free offers, special discounts, coupons etc. cannot be combined unless otherwise noted.
Contact us for more information at CustomerService@1WorldSarongs.comLimited Liability
Limited Liability
>Terms and Conditions
By placing your order with us here at 1 World Sarongs you agree to all terms and conditions laid out within this page. Occasionally we may contact you with special sales and promotions. If you would like to opt out of these sales please let us know.
>Affiliate Program
Affiliates please go to:
Affiliates
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>Fabric Care:
We recommend hand washing fabrics in cold water and hanging on a line to dry. Some color bleeding may occur the first time in a wash. Many customers report that they have no problem using a machine wash on cold water and a dryer on permanent press. As you probably already know, if you really want your item to last, it's best to hand wash and line dry. Also be aware excess wax can be left on the product as a result of the batik process. The wax is harmless and will be removed after washing. Please let us know if you have any questions about how to care for your fabric.
>Questions & Comments
How may we help you?
If you have questions or comments about any product or service on this site or anything else send us an e-mail at CustomerService@1WorldSarongs.com.
We're always interested to hear what our customers have to say and we welcome the opportunity to serve you.
Customer service is available Monday thru Saturday from 9:00 A.M. to 5:00 P.M. Pacific Standard Time (PST). The average response to emails and voice mails is less than 24 hours. If you prefer, please leave a voice message and we will get back to you as soon as possible. Please note that Pacific Standard Time (PST) or California time is 3 hours behind Eastern Standard Time (EST) or New York time.
1 World Sarongs uses customer feedback in our "Testimonials" section. Please send us your feedback, we would love to hear from you.
Employment Opportunities: "Employment"
Quick note about our products:
***Please allow for differences & variations in size, shape and color. All items are "one of a kind" and hand made. We don't use robots or computer guided lasers. These are real products, handmade by real people. Thanks for understanding and we hope you enjoy all of your purchases here at 1 World Sarongs.
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>Shipping Information:
"Free USPS Shipping on orders in
USA
!"*
Orders are usually processed and shipped within 1-2 business days.
Normal deliveries can take between 3-10
business days to reach your location. The average delivery is about 5
business days. Standard Shipping and handling is automatically calculated on
your order according to the following chart: This shipping chart is based on retail orders only* |
U.S.A.
AND TERRITORIES SHIPPING RATES
AND SERVICES |
ORDER AMOUNT
▼ |
U.S.POSTAL
US POSTAL MAIL (STANDARD)
OUR STANDARD DELIVERY METHOD 1-6 DAYS
|
UPS
GROUND
ARRIVES 1-6 DAYS FROM SHIPMENT DATE (CONTINENTAL
U.S.
ONLY)
|
UPS
3RD DAY AIR
ARRIVES 3 DAYS FROM SHIPMENT DATE (CONTINENTAL
U.S.
ONLY)
|
UPS
2ND DAY AIR
ARRIVES 2 DAYS FROM SHIPMENT DATE
(CONTINENTAL
U.S.
ONLY)
|
UPS
NEXT DAY AIR
ARRIVES NEXT BUSINESS DAY FROM SHIPMENT DATE
(CONTINENTAL
U.S.
ONLY)
|
$0 to $25.00 |
2.99 |
Based on Location |
Based on
Location |
Based on
Location |
Based on
Location |
$25.01 to $49.99 |
2.99 |
Based on Location |
Based on
Location |
Based on
Location |
Based on
Location |
$50.00 to $75.00 |
FREE |
Based on Location |
Based on
Location |
Based on
Location |
Based on
Location |
$75.01 to $100.00 |
FREE |
Based on Location |
Based on
Location |
Based on
Location |
Based on
Location |
$100.01 to $150.00 |
FREE |
Based on Location |
Based on
Location |
Based on
Location |
Based on
Location |
Orders over $150.00 |
FREE |
Based on Location |
Based on
Location |
Based on
Location |
Based on
Location |
*Next Day
Air is for Monday-Friday excluding Holidays and Weekends. If you need
Holiday
or Weekend delivery please contact us. **Free shipping applies to orders by selecting US POSTAL MAIL (STANDARD). Please note that shipping times vary and we do our best to get your
orders out the door ASAP, but once we give the package to the carrier
it’s in their hands. |
INTERNATIONAL SHIPPING RATES AND
SERVICES
*OUTSIDE
U.S.A.
|
ORDER AMOUNT
▼
|
CANADIAN
SHIPPING DELIVERY METHOD 1-6 DAY
|
UNITED
KINGDOM |
AUSTRALIA |
EUROPE AUSTRALIA SOUTH AMERICA |
AFRICA
|
ASIA
|
$0 to $17.00 |
$10.95 |
$15.95 |
$14.95 |
$15.95 |
TBD* |
TBD* |
$17.01 to $25.00 |
$12.95 |
$15.95 |
$14.95 |
$15.95 |
TBD* |
TBD* |
$25.01 to $49.99 |
$14.95 |
$16.95 |
$19.95 |
$16.95 |
TBD* |
TBD* |
$50.00 to $75.00 |
$16.95 |
$20.95 |
$24.95 |
$20.95 |
TBD* |
TBD* |
$75.01 to $100.00 |
$20.95 |
$24.95
|
$25.95 |
$24.95 |
TBD* |
TBD* |
$100.01 to $150.00
|
$22.95 |
$59.95 |
$37.95 |
$59.95 |
TBD* |
TBD* |
$150.00 to $199.99 |
$24.95 |
$63.95 |
$38.95 |
$63.95 |
TBD* |
TBD* |
Orders over $200.00 |
$35.95 |
$65.95
|
$40.95 |
$65.95 |
TBD* |
TBD* |
Canadian orders usually
take between 7-9 days to be delivered on average. For faster delivery
services please contact us for a quote.
U.K.
/
England
/ British orders usually take between
7-9 days to reach the
U.K.
on average. For faster delivery services please contact us for a quote.
Australian orders usually
take between 7-9 days to reach
Australia
on average. For faster
delivery services please contact us for a quote.
Customers
from Asia and
Africa
please contact us for
quotes on shipping to your country.
|
We ship the most economical
way to ensure low cost and fast delivery to our customers.
International orders please send e-mail with questions for rates and delivery
times to CustomerService@1WorldSarongs.com
International orders can take between 1-8 weeks for delivery depending on
location, method of delivery and current world events.
1 World Sarongs is not responsible for lost, damaged, late, or
customs related issues. Please note that in some cases we've had reports that duty, VAT, taxes and customs related issues can be very high. When you place the order with us we have no control over those customs issues so you take the risk of having a high duty charge.
Special delivery instructions per customer, for
packages to be left without signature or in a specific location (like patio
or behind screen door, etc.) are not the responsibility of the shipper or shipee and will void any applicable insurance. Please
advise us if you would like to add insurance to your order.
We ship to P.O./APO boxes via U.S. Postal Service. Multiple ship to addresses are available.
We also ship to customers
in AK, HI, PR and VI using U.S. Postal Service. Please send us e-mail at
CustomerService@1WorldSarongs.com.
Some exceptions and restrictions apply to items such as oversized paintings,
sculptures, special orders, and other extraordinary shipping conditions.
1 World Sarongs reserves the right to reject any order. 1 World Sarongs is
not responsible for any expenses including but not limited to customs, taxes,
duties, losses, thefts or damages.
***No free shipping on returns/exchanges.
***Special offers, discounts, coupons etc. cannot be combined unless
otherwise noted.
IN A HURRY...CALL
US FREE AT 888 727 6647!
Or e-mail us at:
Contact us for more
information at CustomerService@1WorldSarongs.com
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